Help with CamDocket
Local reports do not require an account.
Subscription testing: 29 kr per month
Version 0.4 is being prepared for a monthly Google Play subscription in Norway. The planned offer is NOK 29 per month with automatic renewal and no trial. Google confirms the price before purchase. Existing reports can still be opened, completed and exported without a subscription.
Use Restore purchases in the app with the same Google Play account if access is missing. Manage or cancel renewals in Google Play subscriptions. Uninstalling the app does not cancel a subscription. No public subscription release is claimed yet.
Why is Finish & lock report disabled?
Assess at least one point using No visible damage or Damage / issue. Describe any damage. Points with notes or attachments also need an assessment. Wait until Saved locally is shown. Photos are optional; leave unused points untouched.
How do I use the app without internet?
Reports are stored and edited locally. In the subscription version, creating new reports offline requires a successful purchase check within the last 24 hours and remaining paid time. Purchase and restore require internet. Existing reports remain available. Taking or choosing a photo depends on device permissions; GPS may be unavailable or less accurate. Skip optional GPS if necessary. Email, cloud services and storing a backup in an online destination require the relevant service to be available.
How do I keep reports before an update or a new phone?
Open Settings → Export backup and save the file outside the app. Keep the current installation until your backup and reports have been checked. On another installation, use Import backup. Backups include reports and photos and are not encrypted by CamDocket.
How do I save or send a PDF?
Open a completed report and choose Save PDF, Email PDF or Share PDF. Complete the action in the system interface. Email opens a draft; it does not send automatically. If no email app is set up, save the PDF and attach it using your usual email service.
Camera, photos and GPS permissions
Allow camera access when taking photos. The system picker supplies only photos you select. GPS is optional and recorded only when requested, without background tracking. Manage permissions in your phone settings. A document attachment is a photo, not automatic text recognition or scanning.
Can I edit a finished report?
A finished report is locked in the app. You can create a separate after inspection for comparison. The original observations remain separate.
What about account copies?
The current Android test build is configured for local use. Account service setup is not connected in this build. You do not need to register to use local reports. For any earlier account or privacy request, contact the address below.
Contact support
If the button does not open an email app, write to camdocket.support@gmail.com using your usual service. Include your app version, phone model and the steps that led to the problem. Send only what is needed. Do not send passwords, verification codes, identity documents or report attachments unless needed and agreed. Opening this link does not send anything.
Date, time, GPS and place on photos
This feature is currently in the internal photo-stamp test version. In a draft report, use Record location before taking camera photos to include optional fresh GPS and a place name. Allow location access when you want this information included. New camera photos receive a stamped copy; the original remains available via Original photo and in backups. The stamp appears in the photo copy and therefore in its PDF export.
The place name comes from your device's location service and may require internet. If no name is found, available coordinates remain. If no fresh location is available, it is omitted. A small difference between camera time and GPS measurement time is possible; these are device records. Library imports and older photos are kept as they are. Check a new photo and its PDF before relying on the feature.
Local subscription prices
The monthly subscription is NOK 29 in Norway and USD 2.99 in the United States. Other supported markets use the price and payment currency offered by Google Play. The exact recurring price and applicable taxes are shown by Google Play before purchase. App language does not select your billing country or currency. The subscription renews monthly until cancelled in Google Play; there is no free trial.